GENERAL TERMS AND CONDITIONS
Your business is important to us at SAFETYSIGNS.SG. We guarantee that every effort will be made to ensure your 100% satisfaction with our products, price, and service. Please contact SAFETYSIGNS.SG via phone, fax, or email with any questions or concerns. We’re always happy to help.
Best Price Guarantee
We guarantee that every signage purchased on this website will have the lowest price publicly available on the Internet in Singapore. If you find a lower priced signage publicly available on the Internet in Singapore within 1 week of purchase, SAFETYSIGNS.SG will match the lower price minus a further 10%, subject to the following terms and conditions:
Complete your purchase and payment via PayPal check out on this website.
- Lower Price
If you find a lower price within seven (7) days after purchase of an identical signage, we will match the lower price minus a further 10% after verification of the lower signage price.
- Handling Claims
For valid claims, compensation will be SAFETYSIGNS.SG voucher only to be collected at 612, Serangoon Road, Singapore 218217, in person. If the claim does not meet the conditions of the Best Price Guarantee, the customer service will send you an e-mail stating that the Guarantee cannot be applied.
- Reporting to SAFETYSIGNS.SG of a Claim
To make a claim, you must provide within seven (7) days after the date of purchase, evidence of any genuine competitor’s price for identical signage. The lower priced signage/s must be available for purchase at the time of claim verification, as determined by SAFETYSIGNS.SG customer service representatives, and in SAFETYSIGNS.SG’s sole discretion.
- Identical signage
The Guarantee is available only for the exact same signage in terms of size, material, thickness, finishing, quality, graphics and wordings, number of colours, methodology, quantity.
- Matching Terms
All terms of the comparison signage must be equal in all respects to the terms found on SAFETYSIGNS.SG website for your claim to be valid. For example, websites without free delivery or 1 year warranty do not qualify for this Guarantee.
- Matching Prices
Coupons or vouchers or clearance and promotional sales may not be utilized to lower published signage prices for the purposes of making a claim. The Guarantee does not include extra fees such as installation, delivery fees.
- Comparison Prices Must Be Available to the General Public
The Best Price Guarantee applies only to prices both advertised and available to the general public on a Singapore website at the time of verification. The Guarantee does not apply to prices offered on membership program websites; corporate discounts; negotiated prices; group, rewards program, loyalty program, incentive, meeting, convention, consolidator or interline prices; prices obtained via auction or similar process; or prices available only by using a coupon or other promotion not offered to the general public. The Guarantee also does not apply if the lower price is obtained from a website where you call to get the price, or from an e-mail that you received.
- Registered Singapore Business
Comparison product must be offered and made by an established and registered Singapore business.
- Packages Comparison
The Guarantee applies to comparing exactly the same packages or inclusive prices with the same included items. Thus, signage prices that include adhesive such as glue or tapes and hardware such as nut and bolts will be considered as packages, and must be entirely equivalent to be eligible for the Guarantee.
- The Best Price Guarantee does not apply where
(a) the competitor has an online store only, and does not have a physical retail store in Singapore; (b) the lower price is conditional, or a price determined after the allowance of any amount for, or is part of a promotion involving, financing, installation, delivery, bundling, rebates, cash back offer, free or bonus offer, trade discount, stock clearance or any limited quantity promotion; (c) the lower price is offered for a bulk purchase; (d) the lower price is offered under any promotion with a third party (including, but not limited to, promotions with newspapers, exhibitions or other special events); (e) the lower price is not available to the general public; (f) the identical product is advertised in classifieds, commercial resellers or distributors who sell direct to the public, parallel importers, grey importers, direct importers, fire or liquidation sales, rack, clearance and warehouse outlets; (g) the lower price has been discounted by the competitor by use of coupons, loyalty rewards, redemption of membership credits or similar and other offers or incentives to reduce the total cost; (h) the lower price has been discounted by the competitor on the basis that the product is a display stock only, end of line, seconds, refurbished/repaired lines, ex demo, limited quantity, clearance, trade or factory seconds, second hand or similar; (i) the lower price is the result of an error by the competitor; and/or (j) the Relevant Franchisee is unable to verify, using reasonable means, that the lower price or the advertised product is available for purchase.
- Verification of Claims
All claims are subject to verification by SAFETYSIGNS.SG. SAFETYSIGNS.SG must be able to verify all elements of the claim and the required terms found on the website with the lower price at the time the claim is processed and verify that the signage price at the time of verification are lower than those found on the SAFETYSIGNS.SG website. SAFETYSIGNS.SG does not accept screen shots of imagery of lower prices provided by guests due to the ease of modification or alteration of such imagery.
- Changes to these Terms and the Guarantee
SAFETYSIGNS.SG reserves the right to modify, restrict availability, or discontinue the Best Price Guarantee and to make changes to these Terms and Conditions, at any time, for any or no reason, and without prior notice or liability to you. The SAFETYSIGNS.SG Best Price Guarantee Terms and Conditions that are in effect at the time of your purchase will determine your eligibility under the Best Price Guarantee.
- Abuse of Best Price Guarantee
At any time up to the date of delivery, SAFETYSIGNS.SG reserves the right to revoke any and all benefits of a Guarantee (including the right to cancel a previously awarded free signage and the lower prices for the rest of the signage if it is found that a customer has attempted to or has violated or circumvented the Best Price Guarantee Terms & Conditions. Resale of signage eligible for the Guarantee is strictly prohibited. In the event SAFETYSIGNS.SG believes that a signage eligible for the Guarantee has been resold, or the Guarantee is otherwise being intentionally abused or manipulated to circumvent its intent, SAFETYSIGNS.SG reserves the right to reject future Best Price Guarantee claims from any persons who participated in such actions.
Any disputes arising out of these Terms and Conditions or the offer of the Best Price Guarantee shall be resolved individually, without resort to class action, and shall be governed by the laws of Singapore.
*restock logo* must be present on signage purchased from www.safetysigns.sg for Best Price Guarantee to be applicable.
SAFETYSIGNS.SG sells its products with the intent that they are free of defects in manufacturer and workmanship at the time of sale. SAFETYSIGNS.SG warrants that each of its products will be free of defects in material and workmanship under normal use and service. However, the obligation of SAFETYSIGNS.SG under this warranty shall be limited to the requirement that it makes good at SAFETYSIGNS.SG’s place of business any part or parts which are returned to SAFETYSIGNS.SG within 1 year from the date of delivery to the purchaser. Such return of the product to SAFETYSIGNS.SG must be made with transportation charges prepaid. SAFETYSIGNS.SG will then examine the product to determine if the product is in fact defective. The aforesaid warranty is expressly in lieu of all other warranties expressed or implied along with all other obligations or liabilities on the part of SAFETYSIGNS.SG. SAFETYSIGNS.SG does not authorize anyone to obligate SAFETYSIGNS.SG in any way beyond the terms set forth above. SAFETYSIGNS.SG does not warrant any product which it has been the subject of misuse, negligence, accident, repair or alteration which, in the judgment of SAFETYSIGNS.SG, affects the product’s stability or reliability.
THE WARRANTIES PROVIDED BY SAFETYSIGNS.SG AS REFERRED TO ABOVE SHALL BE THE SOLE AND EXCLUSIVE WARRANTIES. THERE SHALL BE NO OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS OR ANY OTHER OBLIGATION ON THE PART OF SAFETYSIGNS.SG WITH RESPECT TO PRODUCTS COVERED BY THIS AGREEMENT. IN NO EVENT SHALL THE WARRANTIES OF SAFETYSIGNS.SG REQUIRE MORE FROM SAFETYSIGNS.SG THAN THE REPAIR OR REPLACEMENT OF ANY PART OR PARTS WHICH ARE FOUND TO BE DEFECTIVE WITHIN THE EFFECTIVE PERIOD OF THE WARRANTY. SAFETYSIGNS.SG SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Any and all warranties or guarantees shall immediately cease and terminate as to any products or parts thereof which are altered, or modified, without the prior express and written consent of SAFETYSIGNS.SG.
Any complaints or claims made by the buyer on the delivered product must be notified to the seller in writing within 7 days of the date of receiving the goods.
Damaged Goods in Transit
SAFETYSIGNS.SG is not responsible for lost or damaged goods in transit. If a package is damaged in transit, you should not accept the package without appropriate documentation of damage. SAFETYSIGNS.SG will be happy to work with you and the carrier to secure a settlement for damaged goods provided proper documentation has been made on receipt. Failure to document damage will make it impossible to secure a claim on your behalf.
Pricing Information; Availability Disclaimer
Seller reserves the right to make adjustments to pricing, Products and Service offerings for reasons including, but not limited to, changing market conditions, Product discontinuation, Product unavailability, manufacturer price changes, supplier price changes and errors in advertisements. All orders are subject to Product availability and the availability of Personnel to perform the Services. Therefore, Seller cannot guarantee that it will be able to fulfil Customer’s orders. If Services are being performed on a time and materials basis, any estimates provided by Seller are for planning purposes only.
SAFETYSIGNS.SG reserves the right to change the specifications of its stock products without notice.
Printing of Safetysign.sg Logo on Signs
All SAFETYSIGNS.SG products have the SAFETYSIGNS.SG logo printed in small print on the front of the product. This is for both reordering purposes for the end user and as a recall mechanism to manage the return of product if necessary.
Custom products can be printed without the SAFETYSIGNS.SG logo and part number if requested at the time of ordering. Stock products can be printed without the SAFETYSIGNS.SG logo at the time of ordering for an additional charge. If an order for stock product is placed on our website with the request for no logo/part number, the customer will be contacted by our sales team to discuss these extra charges. Additionally, any stock product ordered without a SAFETYSIGNS.SG logo/ part number will be considered custom products and are NOT RETURNABLE.
SAFETYSIGNS.SG has a no minimum order for online purchases.
Once an order is placed it goes into production within 3 working hours. Therefore, we are unable to accommodate order changes or cancellations made 3 working hours after order is received.
- Custom products cannot be returned unless they were defective at the time of sale.
- No refunds for All custom products.
- Return of stock product is subjected to a 25% restocking charge after 7 days.
- Return Authorization number must be obtained prior to return of any product.
- Return Authorization number is obtained by calling or emailing SAFETYSIGNS.SG.
- Packages returned without authorization have to be refused. No exceptions.
- Returnable products can be returned for either product credit or refund.
- Credit or refund is only available for stock products.
- Refund or credit will only be issued after return and inspection (approx. 1 to 2 weeks).
- All returned product are inspected upon receipt to confirm credit or refund amount.
- Products must be returned within 30 days of sale. No returns after 30 days.
- Products must be in NEW resalable condition to receive a credit or refund.
- Products damaged in shipment are not covered by warranty.
- If return freight is lost or damaged in shipment it is not covered by warranty.
SAFETYSIGNS.SG PTE LTD
612, Serangoon Road, Singapore 218217.
Attn: Customer Service
Hotline: 6293 4569
Standards & Sources of Information
Many of the SAFETYSIGNS.SG products found on this website have been designed to comply with one or more industry standards.
WHEN SAFETYSIGNS.SG STATES THAT A PRODUCT COMPLIES WITH A PARTICULAR STANDARD, WE ARE CONVEYING OUR GENERAL INTERPRETATION OF THAT STANDARD RELEVANT TO SIZE OF TEXT, USE OF GRAPHIC, AND THE LOCATION AND SIZE OF MESSAGE PANELS, ETC.
SINCE WE HAVE NO KNOWLEDGE OF YOUR SPECIFIC FACILITY OR HAZARD, IT’S IMPOSSIBLE FOR SAFETYSIGNS.SG TO GUARANTEE THAT YOUR USE OF OUR PRODUCTS WILL COMPLY WITH ANY LAW OR STANDARD. THIS SITE IS NOT INTENDED AS A SUBSTITUTE FOR EXPERT ANALYSIS OR PROFESSIONAL CONSULTATION. THE INFORMATION IS ACCURATE TO THE BEST OF OUR KNOWLEDGE BASED ON OUR REVIEW OF THE INDUSTRY. SAFETYSIGNS.SG MAKES NO GUARANTEE OF INFORMATION ON THIS WEBSITE.
EACH CUSTOMER IS RESPONSIBLE TO ENSURE THAT THE USE OF SAFETYSIGNS.SG PRODUCTS COMPLY WITH APPLICABLE LAWS AND STANDARDS. SAFETYSIGNS.SG ASSUMES NO LIABILITY OF INJURY OR DAMAGE AS A RESULT OF USING OUR PRODUCTS. SEE OUR FULL WARRANTY ABOVE.
INDEMNIFICATION: The Buyer shall at its own expense apply for and obtain any permits and inspections required for the installation and/or use of the products. Seller makes no promise or representation that the products or services will conform to any federal, state or local laws ordinances, regulations, codes or standards, except as particularly specified and agreed upon in writing by an authorized representative of Seller.
Seller shall not be responsible for any losses or damages sustained by the Buyer or any other person as a result of improper installation or misapplication of the products. Buyer shall defend, indemnify and hold harmless Seller and its agents and employees against any loss, damage, claim, suit, liability, judgment or expense (including, without limitation, attorney’s fees) arising out of or in connection with any injury, disease or death of persons (including, without limitation, Buyer’s employees and agents) or damage to or loss of any property or the environment, or violation of any applicable laws or regulations resulting from or in connection with the sale, transportation, installation, use, or repair of the products by Buyer or of the information, designs, services or other work supplied to Buyer, whether caused by the concurrent and/or contributory negligence of Buyer, Seller, or any of their agents, employees or suppliers. The obligations, indemnities and covenants contained in this paragraph shall survive the consummation or termination of this transaction.
Liability for Damage
The liability of SAFETYSIGNS.SG is strictly limited to the above-stated obligations and it is therefore clearly agreed that we take on no responsibility for any damage deriving from accidents of any nature that may occur during use of the products sold, whether they be considered defective or otherwise, also in cases of the choice of application being recommended by personnel of the SAFETYSIGNS.SG Sales team.
SAFETYSIGNS.SG does not sell, trade, or otherwise transfer to outside parties your personally identifiable information to any company or organization. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release specific information about you, your company, or your account to comply with any valid legal process such as search warrant, subpoena, statute, or court order.